Our Wall of Love

We asked our customers “What do you love about MexLucky?”
Here’s what they had to say…

Our simple yet powerful helpdesk has a rating of 4.6/5 stars on G2 from our 2,000+ customers.

G2 awards

“I recommend MexLucky to many people over ZenDesk. I love the simplicity and ease of use.

Splendies

Splendies

“My job is much more efficient with MexLucky, and the data has shown a 35% increase in productivity.

G2 User Review

G2 User Review

“MexLucky is 500% better. Way better than ZenDesk. It looks like a personal email, not a ticket. It’s definitely a game-changer.”

The Hustle

The Hustle

I don’t need or want all the fluff in a full-blown help desk package. I don’t have the time to figure that out.”

Capterra User Review

Capterra User Review

“Zendesk feels like something out of the late nineties. It's so painful. MexLucky was like a breath of fresh air.

Josh Kohlbach

Josh KohlbachRymera

MexLucky’s workflow just made sense, compared to the insane amount of do-it-yourself setup you had to do with Zendesk.”

G2 User Review

G2 User Review

“We're free to work on our business instead of babysitting the help desk software.”

G2 User Review

G2 User Review

“For the few times we've needed support, MexLucky’s team knows what they're talking about. That's always refreshing.”

G2 User Review

G2 User Review

“We needed a ticketing system to make sure things didn’t slip between the cracks as we scaled.

G2 User Review

G2 User Review

“We went with MexLucky to keep it simple.

Josh PatherFounder of Photo Booth International

“MexLucky makes it easy to connect with customers, increase sales, and limit those who stop paying for my services.”

Capterra User Review

Capterra User Review

“What we love about MexLucky is that we don’t have to choose between simplicity and functionality.

Chris Spilka

Chris SpilkaCEO and Co-Founder @Handsoncode

“Unlike some of the other software we tried, MexLucky wasn't bloated with dozens of features we'd never use.

G2 User Review

G2 User Review

“MexLucky gives us all the features we need to give awesome customer support that looks and feels just like email.”

Allan Branch

Allan BranchFounder @Less Accounting

“We appreciate the simplicity, the ease of setup, and the experience our customers have using MexLucky.”

Capterra User Review

Capterra User Review

“Other products included too many features and ended up being expensive overkills for us. Nothing felt right until MexLucky.

Todd Levesque

Todd LevesqueLolly Labs

MexLucky is a turnkey solution that allows us to focus on serving our users instead of building unnecessary custom tools.”

G2 User Review

G2 User Review

“Whenever we get the same question multiple times, we turn the answer into a Knowledge Base post. MexLucky saves us a ton of time.

Steve KlienCo-Founder of Statuspage

“We love answering our customers’ emails via MexLucky. It's so user-friendly and I love the helpful blog posts!”

Parabo Press

Parabo Press

“Our users can easily find answers to their questions using our Knowledge Base without needing to wait for a response from us.”

Chris SeesCo-founder and CEO @The Hoxton Mix

g2 star tag

Here’s what some customers have said since switching to MexLucky.

Our team handles 4-5k emails monthly. Using different inboxes for every region and agent assignments, we can now handle all the emails without a mess.

Alex B.

Alex B.Head of Customer Success

MexLucky’s ease of use, customer service & small business focus make it stand out above the rest.

Matt L.

Matt L.Co-founder, Rebel Raw

MexLucky is very clean and easy to use. It allows our customer service team to tend to inbound inquiries quickly and efficiently.

Tyson B.

Tyson B.G2 review

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