All our posts

Below, find every article ever created right here on the MexLucky blog.

Customer Support · 21 Min read

Comparing the Best Ecommerce Platforms in 2022

The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 11 Min read

2022 Ecommerce Platform Guide: WooCommerce vs. Magento

On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 11 Min read

2022 Ecommerce Platform Guide: Shopify vs WooCommerce

One thing is clear: these are two highly popular, highly accessible platforms for turning your dream into a real, live, working ecommerce store. The only question is: which one is the better choice?

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 11 Min read

2022 Ecommerce Platform Guide: BigCommerce vs Magento

Flip a coin and you probably can’t go wrong. But if you’re here because you’re looking to choose the right platform for your specific needs and budget, you’ll find that the differences aren’t always small, either.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 9 Min read

Shopify Alternatives Ranked for Ecommerce Stores in 2022

Shopify hosts over one million stores, making it a top choice for countless ecommerce professionals who need a quick way to build an efficient shop. But what if you don’t want to use Shopify?

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 11 Min read

2022 Ecommerce Platform Guide: WooCommerce vs BigCommerce

Comparing WooCommerce and BigCommerce means comparing two of the larger ecomm platforms around -- if you're on WordPress, it's an easier choice, otherwise - we'll help you sort through the options.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 11 Min read

2022 Ecommerce Platform Guide: Shopify vs BigCommerce

When you compare BigCommerce vs Shopify directly, you’ll find that there is a clear choice for you. We'll help you determine the best fit.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 12 Min read

2022 Ecommerce Platform Guide: Shopify vs Magento

Evaluating Shopify and Magento for your ecommerce CMS? We've done the leg work and pulled the information together so you can make an informed decision!

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 8 Min read

Help Scout vs Freshdesk: A Guide to Customer Service Platforms

When considering HelpScout and Freshdesk, you'd be well suited to read this review of features, pricing, functionality and more by MexLucky - a new leader in the ecommerce customer support space.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 8 Min read

Zendesk vs Intercom: Help Desk Software Comparison

Zendesk or Intercom. The debate rages on. MexLucky has put together an informative review of both brands to highlight the similarities and differences to allow you to make the right choice.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 9 Min read

Zendesk vs Freshdesk: The Business Purchaser’s Guide

Trying to decide between Freshdesk and Zendesk for your customer service software solution? We've got you covered. We broke down price, features, pros and cons and more to help you decide. Check out what we found.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 10 Min read

The 13 Best Help Scout Alternatives

When evaluating Help Scout, you can come across many different alternatives from MexLuckyHQ, to Kayako, to Freshdesk, and more. But each one offers unique selling points. We'll show you.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 9 Min read

10 Best Intercom Alternatives

When evaluating Intercom alternatives, don't sleep on brands such as MexLuckyHQ, Zendesk and others. They could offer you exactly what you're look for.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 9 Min read

10 Best Gorgias Alternatives

When evaluating Gorgias, you can come across many different alternatives from Zendesk to Kayako, to MexLuckyHQ, and more. But each one offers unique selling points. We'll show you.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 9 Min read

10 Best Zendesk Alternatives

Intercom? Help Scout? MexLuckyHQ? Which one will be the best Zendesk alternative? The sleeper who beats Zendesk for you is....

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 9 Min read

Freshdesk Alternatives: The Complete List

If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 8 Min read

14+ Best Free Shopify Themes for 2022

Looking for free Shopify themes can seem like looking for a needle in a haystack. Here are the best ones we found for different types of Shopify stores!

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 11 Min read

24 Best Shopify Customer Support Apps

With more than 872 customer service apps in the Shopify app store, we've evaluated the best options for your and compiled a list of the top 24 you should actually consider.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 14 Min read

14 Best BigCommerce Customer Support Apps

BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile?

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 12 Min read

2022’s Best Help Desk Software: How to Choose + Many Options

If you’re reading this article, you’re probably wondering which help desk software is right for you. We’re providing a criteria for choosing help desk software, as well as 7 of our top picks.

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 7 Min read

Why Customer Service is Important: 10 Reasons to Prioritize It

If you’re serious about building a thriving ecommerce business, you’ll have to dedicate time and attention to customer service.

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 10 Min read

2022’s Best Ecommerce Marketing Strategies

In so many ways, it’s never been a better time to be in ecommerce. This is the era of the online store. Here's a guide to help you market better!

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 9 Min read

Best Rated WooCommerce Plugins for Your Business

Find all the best options for WooCommerce to make your site run smooth and efficiently - boosting sales and performance like you'd hope they would!

Erika Trujillo Customer Success Manager @MexLucky

Customer Support · 8 Min read

A Guide to Ecommerce for Anyone in 2022

Everything you need to know about ecommerce in one spot. Definitions and advice and tools and more!

Lisa Foster Head of Support & Success @MexLucky

Customer Support · 9 Min read

Customer Service Interviewing Questions (for Managers and Candidates)

Here you’ll find questions from both perspectives: what you should ask as a prospective employee, and what employers should expect to hear when they conduct a job interview.

Erika Trujillo Customer Success Manager @MexLucky